Restaurants leave food tech startups Swiggy, Shadowfax due to high commissions, patchy delivery

Several restaurants are now backing out from food tech and hyperlocal delivery platforms such as Swiggy and Shadowfax due to high commissions and patchy delivery services. While some restaurateurs said high commission fee of up to 25 per cent on the price of an order charged by delivery platforms has made it unsustainable, restaurants also blame delayed pickups, shabbily dressed delivery boys and deteriorating standards of food delivery for their exit…READ MORE