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Grocery retailers personalize shopping experience with chatbots

India Food Forum - 2023 > FOOD & GROCERY > Grocery retailers personalize shopping experience with chatbots

Grocery retailers personalize shopping experience with chatbots

June 13, 2017 | indiafood forum | FOOD & GROCERY

Chatbots are gaining popularity as a customer service tool in multiple industries, and grocery retailers are using the technology to offer shoppers a personalized experience. Chatbots in the grocery sector offer consumers everything from recipe suggestions to collaborative shopping carts, and they can provide valuable customer insights for retailers…READ MORE