When you set up SMS texting for your restaurant to communicate with your customers, you can send out flash deals, receive honest and immediate feedback, and engage your customers with technology that they already use. Because text messages have an open rate of 98 per cent, it is a very valuable way to keep your customers happy. You can get your message out quickly. Additionally, when customers can reach you through texting, they are more likely to complain to you first, instead of going right to social media, Yelp, or other review sites to complain about your business publicly…READ MORE